Ways to contact us:

WhatsApp: +1(646)586-6723

Text: +1(646)586-6723

Telegram: @truecutjewelry

Email: hello@truecutjewelry.com 

Facebook Messenger: TrueCut Jewelry 

*Business Hours: Mon-Fri 9am-6pm, Sat-Sun 10am-5pm. We will also reply outside of our business hours for urgent requests. 

Design your own ring / jewelry:

Step 1: Send us any idea in text, drawing, or pictures you found, to any of our contact channels above, and we will give you a price quote. We will give you a full break-down of all the material cost and our handcraft fee for complete transparency!   

Step 2: 50% of deposit is required for us to start 3D design. We will send you 3D design for approval, and 3 changes are free to be made. (price may change if your design has major changes)

Step 3: Upon your approval, we will start making the piece. 

Step 4: We finish making your piece within 2 weeks (faster than this most of the time), and we will send you pictures and videos for approval. 

Step 5: Once approved, the rest of 50% are required for us to ship your final piece. 

*Consultations are completely free! You're more than welcome to chat with us at any time :)